Steve and Matt showed up to my home around 1030AM. They had the door installed, and the garage cleaned, by 3:00PM. Steve said he didn't like the way that the opener was installed. So, he took it down, put up all new hardware, and re-aligned it. The new door looks great, and is much quieter than the original equipment that was 30+ years old. The guys were easy to talk with, and did a great job explaining everything in the process. I don't generally review or endorse products/companies, so I hope they continue to do great work for all their new customers!
Update: Steve and Matt had some time today (10/04/2022) and came by to see how my new door was doing, 4 months later. They spent some time checking all the hardware to make sure everything was working well. Steve also took a minute to help me program an additional opener that we bought. It came with instructions that were backward, and I had given up on it. He had it done in 15 seconds. I was embarrassed, but happy. i can't recommend this company enough!